Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,036 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this when my sons xbox headphones stopped working. Came in handy when we upgraded to a different kind since there wasnt the same kind available in store just paid the difference in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have For Fitbits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, but there's a lot that seem to go wrong with it after having It only a year or so. I definitely recommend buying the geek squad protection with your Fitbit, because I'm sure you will need it at some point to replace your watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great just took awhile to be seen . They had low staff that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was the first way I used geek squad protection because the battery want to crap after a year-and-a-half. No questions asked geeksquad crew just gave me a gift card for the purchase price (watch was no longer available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got a warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two kids and a dog it was only right that I got the two year warranty. I am glad the lady who checked me out told me about it. It was just $29.99 and if anything happens to it I can bring it back. So this warranty is well worth the $29.99 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband’s birthday, he doesn’t like the square watches, was a great alternative that had tons of features. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE 2-YR WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my device starts giving me issues, best buy replaces my item. I worry less because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend for Garmin - vívofit jr 2 Activit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying the $20 accidental geek squad protection for the Garmin - vívofit jr 2 Activity Tracker for Kids. The bands wear out quickly and if the button on the watch is easily damaged by kids who push it too hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money We'll Spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy fitness & mp3 devices I always get the Geek Squad Protection plans. I kayak & I've learned that anything that I wear or carry is going to be subject to lots of water. The plan(s) have saved my wallet on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and have purchased protection for all my watches throughout the years. Geek Squad provides an excellent service with this protection plan - thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying and then some.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service contract around and Geek Squad has always taken care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always keep a warranty on your smart products. This helps me to to be able to exchange my malfunctioning phone accessories without having to break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad service. With how high tech these watches are it helps to have the Squad back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my original warranty and had use half of it but was told I had cash out the remaining 1 yr warranty cause I could use the FITBIT warranty instead Got to tell you I’m real Leary now that it’s to deal with manufacturer vs Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth protecting my gear. Hopefully won't need to use it but have used it in the past on my previous watch when I dropped it and cracked the face. Got it replaced, no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my Samsung Gear watch and it caused one of the buttons to become stuck. I had the Geeksquad protection and i took it back to the store and they exchanged the watch for me and i was on my way with a new watch within 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad for my new smartwatch. Its good to know that no matter what happens they will either repair or replace with very few questions. Still the best extended warranty out there

    I would recommend this to a friend