Customer Ratings & Reviews

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

This is totally worth it for peace of mind on expensive equipment.

Depending of what electronic I purchase, I do buy an extended warranty with best buy, just as a piece of mind. If you'll invest your money into a gadget or an item you wish, protecting that is always the best option.

For the price this is a great warranty if you think there is a chance the product you put it on could be damaged. I have it on all my wife and mine fitness trackers and feel better about wearing them to work and whatnot.

I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

When my watch broke, Geek Squad instantly accepted my broken watch and led me to replacing it for no extra charge. Of course, unless I wanted something more of cost, I only needed to pay the difference. Highly recommend.

Best insurance ever!! Its reliable and the geek squad knows how to treat their customers.

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

Worth the cost. Great services and covers all technology

This is a great service. Since I’m an older Adult it’s better that I have something like this because I have no idea what’s wrong with anything when some thing does go wrong.

Best thing to buy! I was a little worried buying a refurbished smartwatch but when Best Buy offered the Geek Squad warranty i knew it was a great buy to get them together.

Havent had to use them yet but have in the past and they have always been very helpful.

The agent answered all my questions an made sure i was satisfied before i made my purchase

Getting this addition protection, from Best Buy, is the only way I would have purchased my Samsung Watch. No questions if need to replace. LOVE IT!

So glad i had the geek squad extra protection, as my first two smart watches failed me, and were replaced, no questins asked. So when i bouggt my new watch, i continued my coverage.

Easy to use if you need the accident protection. Great people to work with.

Bought my smart watch with the protection plan. Thank goodness I did! I smashed it and shattered the screen. Took it back to Best Buy, paid for another protection plan and walked out with a new watch, no hassle!! Never buy without it!