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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 5,985 reviews
  • Rated 5 out of 5 stars

    Good to have protection is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes good to have protection is necessary haven't had to use but its a necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped offset some of the cost of installion for all new kitchen products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thanks for sharing this with us and sorry about the very slow response! We appreciate the feedback and are thrilled that the experience was an awesome one! Please let us know if there's anything else we can help out with.

  • Rated 5 out of 5 stars

    Warranties are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried to rest my Fitbit charge HR to give to my mom since I got a new one. After trying to reset it it wouldn't come on again. Best Buy's warranty covered it. I got the newest version charge 2. Didn't cost me nothing more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so kind and understanding and knowledgeable and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful but not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have use for it but was a nice add to gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Warranty they refund me the money back since they didnt have the same one and all other where more expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for three weeks now and I love it. It set up easy and works as described. I'm not a skier and I bought it because I swim and it is one of the few actually water resistant smartwatches. It has not disappointed me. I do wish it had a few more options for different types of activity tracking - but that is really google fit. Now they need to deliver the promised android 2.0 update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just hoping nothing happens to where I have to use this but if I do I’m sure I will cover me on my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite, insurance. Its the only place I get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MONEY SAVER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth with what type of fitness watch to purchase. I decided on the blaze because it has the on-screen workouts. I was disappointed about not having the breathing sessions, but the update includes it. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection in the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved my bacon more times than ive bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

    I would recommend this to a friend