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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,036 reviews
  • Rated 5 out of 5 stars

    A pleasure to go into store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was straight forward exchanging the Galaxy watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the insurance to keep from being sorry that I didn't. I use it a lot. I make the appointment, go in and Geek Squad just takes care of whatever it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for my gf galaxy watch , always get warranties trust me , you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on with any purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad service with all my tv, computer, appliances, cameras, etc. It pays for itself if you have to take your product back for repair or return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a solution from them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful but not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have use for it but was a nice add to gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad replacement on all my products and glad I do. For the Fitbit replacement I don't have to send anything back I just go in the store and they give me a replacement easy as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case anything happens to watch we can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Fitbit Alta and it was messing up. Part of the screen you could not read. It did this within the first 15 days of buying it so when I took it in the nice lady at customer service got me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a good bit of money on the original which my wife loved the protection plan was awesome got a brand new watch for the price of another warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my lifestyle and the type of work I do there are multiple opportunities for problems with my smartwatch. This insurance provides me peace of mind for a relatively reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get insurance or plans, but I’ve always had great experiences with geek squad protection. I highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty. They have come in very handy at least twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with the hole setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was well worth it and very satisfy will tell every one about this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that if something happens its covered

    I would recommend this to a friend