Customer Ratings & Reviews

This was a replacement item. Representative made the process easy.

John and Philip are excellent Geek Squad employees they have installed everything in my home way to go boys you are the greatest thank you so much

I always recommend the Geek Squad Protection plan! They are great, and if something happens you don't have to deal with the manufacturer.

Have to have this with my wearables since I’m in construction. Have used it a couple of times.

Never get anything at Best Buy without getting the Geek Squad Protection. It's so wonderful and even if I don't use it on one item it's still way worth it on the items I do have to use it for!

It was recommended that I get the extra protection. I feel good about this purchase.

I am not a computer whiz by any stretch of the imagination and it's good to know I have someone to go to when I need help, and I need help often. Great service and very knowledgeable geeks.

Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

The agents that instanl my tv have many experience

Protection plans are a must. You never know when a product will malfunction or break. Geek Squad and Best Buy have always taken care of me well, which is why I continue to purchase from here.

2-Year Accidental Geek Squad Product Replacement is always worth the money for me. Always breaking or washing something that I shouldn't have and no questions asked they fix or make right

I bought a sports watch for my teenage son. For pennies on the dollar, it's worth the peace of mind knowing a replacement is there if anything happens.

Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

I purchased a fitbit versa and it stopped working within a month of purchase. Exchanged for same model but decided that the small protection replacement fee was worth it.

Nothing beats having the peace of mind that if something goes wrong a simple trip to the store will get it taken care of.

I have used these wonderful people a few times on one of my desktop computers at home! They are competent and kind.

I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

I bought this plan along with my smartwatch and is a great buy expecially for the amount of time that it is good for. I have not had to use it but knowing if it fails for no known reason I am covered.

I love that the additional protection is offered..

Really good warranty provided by Best Buy. Glad I got it as my Fitbit was having issues and they were happy to assist me in getting me a replacement