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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5994 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 5,994 reviews
  • Rated 1 out of 5 stars

    Not a good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was led to believe that this plan can replace my watch if there is a mechanical issue. I also found out that the same plan is on my husbands watch that cost close to 500.00.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Product replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tablet I added GEEK SQUAD PRORECTION PLAN in case something happened. The tablet stopped working I took it back to BEST BUY, QEEK SQAUD TECH stated tablet not covered under protection plan. I will NEVER shop at best buy and I will never buy QEEK SQUAD PROTECTION PLAN.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      When using the Geek Squad Protection plan, most instances of an inoperable or broken tablet are covered. It is very rare for a repair or replacement to be declined on a tablet. Could you please let me know what the issue was on the tablet and what their reason for the denial was?

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely disappointed I purchased this to protect me and to have product repaired or replaced and I got neither.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a necessary purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt pressure to get this, hoping the product is good enough not to need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said I might not need th is insurance, bit purchased it because of my bad luck. It's my second year and I have yet to use it. I don't understand why the company didn't offer this protection for the product. Why did it have to purchased seperatly. Waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a need to use the insurance at this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't pay is a complete scam. If it breaks or damages you will get one rebuilt and if you do your numbers between the down payment and What you're charged when you make the change is like buying a new.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not alot of features compared to others. Not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered fit-bit online also got two year replacement warranty. Had a little over year fit-bit quit woking called to get replacement was told i had to take back to store, Don't understand why I can order online but I can't send back for replacement .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I have Geek squad protection because every time I call y’all tell me I don’t have it and I know I always purchase it with every item that I get from you all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it in less than a month!! And had to buy new one after getting another watch, that has the same issues again, told i have to rebuy the additinal warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth purchasing for Garmin Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't fix watch in store and will be without for at least a month. Defeats the purpose of a warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Galaxy Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reasons my 2nd Samsung Watch that broke. Not sure what the issues is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skip it on watches.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always reccomend these plans. But this one was not worth it on a smartwatch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm already reviewing this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this on the movies once a guy making reviews for rewards pretty awesome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could be ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt need it watch worked fine for the term of contract. However after 2 years not so much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet. Hopefully they can tell me how to work it better than the salesman. The salesman told me there was a 30 day warranty and that's why I bought the warranty. Very disappointed in the salesman

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not cover accidental damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful purchasing this plan I purchased this plan thinking it would cover some cases of accidental damage IT DOES NOT COVER ACCIDENTAL DAMAGE OF ANY KIND

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very displeased with this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad I tried to get my watch fixed got the run around I ended just letting it go because i got the run around for weeks what a wast of money guys

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless to buy in my opinion but for piece of mind get it

    No, I would not recommend this to a friend