Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5994 reviews
(5,994 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Only good if BB continues to carry the product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my daughter's UP2 a month ago. Got the warranty because these things are notoriously short-lived. It wouldn't hold a charge after 3 weeks. Went to get a replacement tonight. Told they weren't restocking Jawbone products. None in display; one in back in different color. Wouldn't write down the one on hand and give it to us because it was a different SKU. Had to order it in the same color and now wait almost 2 weeks to receive it. Knowing that they won't be carrying it in the future and they will only credit me for the sale price of the product (not its current price) unless I get the IDENTICAL item really reduces the value of the "replacement" warranty. Given that they're discontinuing carrying these, how hard would it have been to just give it to us in the other color?
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Got me a new watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy service. They were very friendly and knowledgeable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My watch stopped working after a year and unfortunately couldn't be fixed. Luckily this coverage allowed me to return the watch for a full refund that I used toward a new one with no hassle at all.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My take on the Fossil 5e
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fossil 5e smartwatch for my girlfriend for Valentine's day and she is completely satisfied with its sleek stylish design and all the updates that she needs in her day to day professional 9 to 5. Moving forward Fossil will be the name brand when looking for up grades for me and the rest of my family.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll like to buy a nice watch which Best Buy. Thanks
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Unsatisfactory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2 tb xbox was sent for damaged charging port and came back as to they could not fix and had to get the 1tb xbox with a 1tb memory to make up for the 2tb. I wanted my original back and they refused to send back to me and I had to settle for original 1tb xbox. The 2tb was a special edition and they kept it. Will not get geek squad again I rather get it fixed o. My own accord if they cant replace nor return the original.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Awsome service to have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All devices working great still to this day not any problems whatsoever
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I purchased this Fitbit Alta for my mother the associate offered this protection plan for only $30. I've never purchased a protection plan on anything including cellphones but for that low one time price it covers damage and loss. That's too good to pass up so you can exercise with it and wear it 24/7 without the worry of scratches or breaking it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Get covered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has broken 2 smartwatches and both time they replaced them no questions asked well worth the small price to be covered
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Geek squad protection on my electronics and I cannot say I have been disappointed. I have only used it a couple of times out of the dozens of times I have bought it, and worth every penny of it. Easy to use, great service, good prices compared to buying a new item thats for sure. Don't hesitate, BUY IT!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good batteey life, confortable, app does not send you excessive notifications.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
They gave me the best service from any business
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has the best service I have from a technical perspective
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Smart Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a smart watch with a lot of bells and whistles this is a great choice. I had the first generation which was great but this new one is a lot better. Lots of cool watch faces, good games and nostalgia keyboard (good old keypad gotta hit '7' four times to get an 's').
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this warranty with device i purchased. Never had to use it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad Protection Rules
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this coverage on my iPhone two years ago. I got it because it was less expensive than my phone carrier's protection plan, AND it covered more situations, such as water damage and if it was stolen. Fortunately I never had to use the protection, but it was nice knowing it was available.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have the accidental GS protection plan on my devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Counts your steps, reads heartbeat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my Fitbit blaze for 2 months now and I absolutely love it! I wear it everyday and it motivates me to get to my goal everyday. Once you feel your watch vibrate that means you e reached 10k steps. I've monitored it to make sure I liked it and it's by far the best one yet.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Cracked Galaxy watch replaced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of mind knowing if something happens getting my item replaced is so simple.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart money spent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart money for a smart watch. They fix or replace the watch if it breaks.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great option to add to you electronics. I am not sure why it is so high though.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend