Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6040 reviews
(6,040 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Writing a review but have nit needed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to write a review for something i hope to never use, but it seems like a good idea to have just in case.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always like to have the warranty in event would need !
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best warranty out of all the stores. It just can't be beat!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best warranty out of all the stores. It just can't be beat!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Solid warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
This is a great plan to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Got it replaced with no problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Product replacement worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Galaxy Active2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got me a gift card towards my new iPad. Can't really complain about that.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought for Smart Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind is worth the extra cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never get insurance or plans, but I’ve always had great experiences with geek squad protection. I highly recommend getting it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
2 year warranty geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this warranty for my gf galaxy watch , always get warranties trust me , you never know!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great for college students.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter attends a college 7 hours from home. When she had a problem with her computer, she just went to Best Buy and the Geek Squad was there to help.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it but affordable and covers what i need
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No need yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have not needed them. The product is great!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend