Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,036 reviews
  • Rated 5 out of 5 stars

    Hope i dont need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but takes alot of pressure off of worry about busting it up seems pretty durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's accidental protection plan is a must for any electronics. Accidents happen and the protection plan helps take the stress out of damaging your device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful I just don't like the fact that they don't give you some information because of your best buy card status. If you need to know something and you have the best buy card they should answer your question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, you're getting 25 points for this review! See Disclaimer Not you? Sign in to a different account to earn points.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to feel safe using my product without having to worry about losing or breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my band broke on my fitbit,i wasn't sure it was covered under the warranty ,but they replaced everything and prorated my new warranty. awesome company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silverbug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this option... even if it is your fault, Best Buy will replace it free of charge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this activity tracker as a Christmas gift. It is really attractive and truly keeps me on track. I love when it alerts me to get moving. A great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronica devices and have used and never had a problem with him honoring the guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem with with warranty, get it replaced with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original fit bit went out, took it back to B/B and they replaced it, I in turned paid for the 2 year replacement warranty on the replaced watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definately a must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my samsung smart watch replaced and the replacement plan replaced it with no hassles or problems. Definate must have for any tech item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for peace of mind. The Geek is awesome. They are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is quality...not all companies back up their products. Appreciate the suggestion to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly why i come to best buy! They offer the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get these warranties but decided to try this due to known issues with the item it coverd. The item failed and since it is no longer available Bestbuy allowed me to apply the price toward a similar item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this is my review of a protection plan that i haven't used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful to me. Its definitely worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value and protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no complaints with the geek squad protection. Seamlessly and effortlessly get a credit for defective merchandise. Has saved my butt on several occasions.

    I would recommend this to a friend