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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,036 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel protected. I have never had to use them but I feel safe that if I have to use them I can count on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting protection plan. No trouble at all to bring something back if you have a problem. As long as you're within your waranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth the price. It is a good investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Product replacement was hassle free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with Best Buy’s product replacement program. It was hassle free and quick. If I have a concern, they take care of it right away, no questions asked. As long as I have a receipt, it makes it simple. Also, they have the information in their computer should I not have the receipt with me. Really a nice program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad for this product but I like having the piece of mind that I have it if I do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for this protection plan; especially since I have had to use it 3 times on my smart watch that was defective. This plan allowed me to have a replacement watch immediately; I did not have to send the old one off and wait for the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is a must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you. I have used them so many times over the past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection provides u with peace of mind that in the event something happens to our computer, someone is there to address it and even more important these days that it can be addressed via internet and not go into a store "filled" with people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pay for the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old one stopped working a year to the day i bought it. good thing i paid the initial 19.99 protection so i was able to go in and get a replacement. i got the same one and paid the geek squad protection so when it breaks again i can get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and put my Garmin FENIX through the ringer. The protection saved me on a couple of occasions. One battery issue and one data malfunction. Trust me. You'll sleep better at night on big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch. has been entertaining to watch them use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty and repair with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not pass up getting a guarantee subscription on excellent service package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, my fiancée’s original watch died and Best Buy just gave me a full refund on the watch, and we were able to put that credit towards the new watch. We only had to pay the difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my watch , use all the time. Have a great apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have to protect any of your devices! I will never buy another device without this as an option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous watch was damaged. Was a little skeptical to get it replaced but I had the coverage with Best Buy. Went to the store, they checked their records and told me pick my replacement. No problems at all. Left very happy as with all my Bestbuy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my expensive Fenix 6X Pro Solar watch. I never leave 'home' without it. Worth it, knowing I can use it if something happens. Especially a used item like a Fenix watch where I'm MTBing, running, swimming, etc.

    I would recommend this to a friend