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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,036 reviews
  • Rated 5 out of 5 stars

    Buy this for more expensive products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this coverage for products that are more costly and that have a tendency to break. It has helped to reduce costs for replacement or totally replaced the product. The sales person may be able to tell you whether it is worthwhile for a particular product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have insurance!!!! Without it, i would'nt of been able to replace my watch with a newer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely get this, it worth it, specially on watches and TVs. I have gotten the protection for most of the things I buy and I have never regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying for a Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a Charge Hr about a year ago. She trained with it and ran multiple races with it. The end result was it wore out. We brought it back to Best Buy and not only replaced it but upgraded. We just had to pay the difference. This is well worth it for Fitbits especially if you are going to seriously use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hassle free protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is well worth having on any product you purchased. I used it a couple times and received a replacement right away and hassle free. Customer service was more than pleased to give me an exchange when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad for any of your insurance for anything you buy at best buy they will fix it and they will do it right and they make sure you leave satisfied and you leave with all your equipment fixed and all your questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very nice and knowledgeable and helpful. Explained everything i needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, its soooo worth it to get the accidental plan for people always on the go and traveling like us. I got this plan for my bf's watch that I purchased here (which him & EVERYONE loves! Check out Huawei watches) and its great to know that if ever something happens, Best Buy's got you covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping with tech problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always assist with any problem and help troubleshoot, I truly appreciate these guys we would be lost without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I could ever wanted. Just looking at this watch is gonna make you want to run! Battery last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides in-store, in-home, and online repair and installation services for a variety of electronics, including computers, phones, televisions, and home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the buyer protection plan for every Fitbit Ive owned. You definitely get your money's worth. You wouldn't want one of these to break on you. I've replaced each model at least once. There's no hassle. All you need is the box and the and proof of purchase and you can't grab a brand new one for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do honor their service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

    I would recommend this to a friend