Customer Ratings & Reviews

I purchased the protection plan because the product is new and I wanted peace of mind that if anything happens to the Blaze I would be able to replace with little or no problem. For the little it costs well worth the money. Here's hoping it was just a good peace of mind investment.

The replacement warranty is well worth the money! Although there have been times when I have not had to use it, those times when I have it has been a blessing. No hassles and no issues. Having the replacement warranty gives me confidence in the product I am buying.

I debated on purchasing the 2 year geek squad accidental replacement policy. So glad I decided to get it! My watch face cracked during yard work of all things! I returned it to the Best Buy where I purchased and was in and out with my replacement in no time flat!

I was about to step into the shower with my new Fitbit still on my wrist when I noticed it just in time. I don't wear a watch, so I'm not used to taking something off my wrist.... I hope I don't have to use the replacement insurance, but I'm glad it's there.

Get my products ready to be use. No worries they get it right all the time.

Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

Havent needed it yet, but knowing that it is available is very comforting! Especially knowing i spent $300 on a watch

I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

The Geek Squad has the best customer service. I am so happy with the service.

So far so good....need to make an appointment to learn more about the watch i bought.

I went ahead and purchased the two-year Geek Squad warranty and I am glad I did. The band has split and I took it back to Best Buy and they replaced it with a new one. They also helped me make sure that the new one synced to my Fitbit app so I wouldn't lose all my stats.

[Employee of bestbuy] Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

Excellent service, very professional and friendly. They solved my problem. I recommend them.

Love to use mine daily for motivation to get my 10K steps every day, upset that it finally went out on me and Bestbuy not offering insurance for fitbit anymore

I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.

Had to return my initial Fitbit Ionic due to a band issue that would not stay connected. The Ionic is a wonderful product but I would recommend purchasing the warranty as this particular Fitbit is a little pricey and I feel it will get a great deal of use.

I have purchased geek squad accident insurance on several electronics items. My most recent claim was for a fitness wearable tracker. It took about 10 minutes to walk in the store and out with a new replacement. I recommend to family and friends frequently.

Peace of mind, protection. Love the customer service that comes with this also .

I really live my watch . It's a really good fit and works wonderful

Such a FANTASTIC buy!!! This smart watch is sooo comfortable and the functions are amazing!