Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6034 reviews
(6,034 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Gotta have it!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would never leave without it if you buy any item always get it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have to have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for any tech issues and troubleshooting. Musr have
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Young skinny kid a jerk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the young skinny kid who finally stuck his head out from the back that they were WAY TOO BUSY to assist me with my fitbit but immediately looked to a young woman & totally ignored me afterwards.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is always polite and very helpful. I've never been made to feel stupid or inferior because I had a question or a problem with a device or something else I bought from the Best Buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad fixed it fast and explained everything!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty service for an extended period of time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Facts Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time applying for the Geek Squad protection plan but I saw amazing video reviews on YouTube I’ll definitely recommend it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved my protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to exchange an item I had did all the troubleshooting so thankfully they realized they said everything I did is what they would have done they recommended I exchange it in order to keep my protection plan and not utilize it for something that they knew I already took care of.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great experience with geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing support and excellent customer service! The Geek Squad team was very professional, quick, and helpful throughout the entire process. Everything was handled smoothly, and I really appreciate their efficiency and friendly attitude.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hard repairs made easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were able to fix my laptop when no one else could! They finished the repairs in a very reasonable timeframe.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great addition to your purchases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great add-on gor any product purchased as an open box or brand new. Is a practically no questions asked in order to get quality repairs done.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Retum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wait was a bit long, but the service was good and fast.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Is The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledge, understanding; intelligent; well-informed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth paying for
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Worth the small pay to replace a defective item immediately! It's a simple process when it comes to small appliances, security cameras, headphones, and controllers. If it breaks or stops working all of a sudden, it will be replaced or refunded back to a store credit with no expiration date.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety is priority
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidents happen to any device so i feel good knowing that if something goes wrong with my Samsung watch I have a group of pros who are ready to help me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Is a must
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife new samsung watch. I think is a must and they will respond promptly
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know im hard on things especially screens. Last time i bought a watch i didnt get snt protection plans and cracked it the same week. It mad me sad and i didnt have the money to fix it, so this go around i did this plan and know i wont have any issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with the protection plan! My phone and TV broke within the 5 year plan and they fixed / replaced no questions asked. I always get the protection plan at best buy with every purchase due to the positive experience.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Oura ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service at its excellence. Efficient and extremely nice
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great personalitys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 great guys that were very professional.And so, all my questions and concerns\nVery professional
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend