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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,036 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of an insurance plan allows me to wear my tracker with a peace of mind. I have no fear of dropping or banging it. Replacement is assured with this extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative, fast, polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always can use this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it let's me kno my watch is in good hands and it is protected to the things that could accidentally break it or any damage to it will be covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended warranty is awesome. All you need to do it make up the difference in the cost from your old Fitbit to the new Fitbit. Replacements are made quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is worth every penny highly recommend to get if your purchase is more than $ 100 dollars .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch protection is a peace of mind. If anything happens, its nice to know it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a Samsung watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for use with Samsung watches. No problems with the return / exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without the geek squads they have helped me out of a lot of problems with out them I would be lost what it cost is will worth it we travel a lot and I can always find a best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the additional protection is offered..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to purchase. Two prior watches needed to use the protection and No questions asked Best Buy issued a new one immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem exchanging or returning item. You don't have to jump through hoops just go into customer service, they don't charge you if you don't have the original box either. Great customer serviceA+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is well worth the price as no question asked on replacement and you also get your warranty money back if you have to return the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. A year later, no big issues. Used by 14 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to the rescue when my watch broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service more than meets expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase! I use my FitBit every single day, a lot of wear and tear. A little piece of the rubber part started to left. I walked right into a BB and walked out with a brand new FitBit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended that I get the extra protection. I feel good about this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. SS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have this with my wearables since I’m in construction. Have used it a couple of times.

    I would recommend this to a friend