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Customer reviews

Rating 4.8 out of 5 stars with 6007 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 6,007 reviews
  • Rated 5 out of 5 stars

    The 2 year Accidental Policy is peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Accidental Geek Squad Replacement policy gives me great peace of mind. I especially like the fact that it covers battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan and my FitBit broke after 1 year and 10 months. I took it to Best Buy and they replaced it - no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my watch quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already had to use it once and it was fast and quick. the agent at the store was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the protection plan with electronics. You never know and it's saved me more than once...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service Best Buy. They are great with dealing with any problem that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind "Protection Plan"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no second thoughts about a protection plan that gives you a peace of mind. It's a must, no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for my Samsung Galaxy watch. The extended warranty is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably good, never needed to use it though. Took good care of me on a vacuum when I needed it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use my replacement plans on past purchases. It was well worth it no questions asked they replaced my item that could not be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say other than if I didn't have this protection I will have to pay hundreds of dollars rather than getting a replacement for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection means Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend buying this protection for all electronic purchases; it's worth the peace of mind for 2years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. So easy to use when products are purchased in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for peace of mind...pure and simple. You know these youngns brake stuff all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that whenever i have an issue my device is fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love geek squad, am I right? I always get their protection for my electronics. It's so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but better safe than sorry. At least I know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be great in the future. Hopeful we wont need the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest easy knowing my smart watch investment is covered by Best Buys legendary warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, the service plan is worth getting for equipment that continues to change or very vulnerable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy their help a lot. They are always there for me. They explain things in a way that I can understand.

    I would recommend this to a friend