Customer Ratings & Reviews

Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

They were very helpful when I cracked my watch. Gave me a gift card to replace it.

I love the geek squad replacement plan. Great for piece of mind.

To put it simply: Geek Squad buys you peace of mind

I can always count in Geek Squad when something is wrong with my product!

The lady was so nice and caring my expectations she told me all I need

With two kids and a dog it was only right that I got the two year warranty. I am glad the lady who checked me out told me about it. It was just $29.99 and if anything happens to it I can bring it back. So this warranty is well worth the $29.99 extra.

Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

Anytime I buy fitness & mp3 devices I always get the Geek Squad Protection plans. I kayak & I've learned that anything that I wear or carry is going to be subject to lots of water. The plan(s) have saved my wallet on more than one occasion.

I felt more comfortable purchasing this watch know that the protection plan would cover any issues.

I had my original warranty and had use half of it but was told I had cash out the remaining 1 yr warranty cause I could use the FITBIT warranty instead Got to tell you I’m real Leary now that it’s to deal with manufacturer vs Geeks

Always helping our needs, really helpful,and great customer service

A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

They're great at.what they do and very helpful. Anything you need they'll help you.

I dropped my Samsung Gear watch and it caused one of the buttons to become stuck. I had the Geeksquad protection and i took it back to the store and they exchanged the watch for me and i was on my way with a new watch within 20 minutes

I sleep better at night knowing that I have replacement coverage should the Fitbit Charge 2 fails. I've owned three Fitbits in three years. The first one I lost (pedometer). The other two were Fitbit Charge HR. Each failed within 18 months.

If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

Excelent product. Durable and chic. 5 stars to the product.

Grear service people are friendly and helpful the crew was very knowledgeable

I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.