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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6006 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,006 reviews
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get insurance or plans, but I’ve always had great experiences with geek squad protection. I highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this with my samsung watch. Very happy with how easy it is to cover what ever you bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 5 although i have not needed to use it - and if i should need i hope its a 5 star service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on my phone and my watch is just in case I've had to use at once and they were there 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit 2 years and love it. Definitely buy the extended warranty as it covers everything. They have replaced my Fitbit twice with no complaint. They have been wear and tear issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having that added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this warranty was a great purchase. BestBuy staff members have always been helpful and take care of my issues quickly. I highly recommend getting insurance on any of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and accurate, except for sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a handle on my daily routine and sleep patterns. The Alta was easy to set up. It does its job on activity, but if I sit knitting for hours, as I do, the Alta interprets this as restless sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to use my warranty to replace my Fitbit but the customer service person who assisted me was awesome and it was a painless proces. I love the ease of warranty service here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that I don't have to worry about my samsung gear if it stops working or it breaks because it's covered by warranty for a cheaper price. Thanks a lot for my peace of mind. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST NEED FOR ANYTHING ELECTRONIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had gotten a tv from BB few months ago. It started to give a blue tint on images. when geek squad said they were unable to repair it, they refunded the entire money on the Tv. absolutely happy about it! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Year Extended Warranty Paid Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this protection. Was within 2 months of warranty expiration when watch quit. No problems at Best Buy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection from Geek Squad. They never let me down. I always get excellent service every time I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement item. Representative made the process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on with any purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad service with all my tv, computer, appliances, cameras, etc. It pays for itself if you have to take your product back for repair or return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the insurance to keep from being sorry that I didn't. I use it a lot. I make the appointment, go in and Geek Squad just takes care of whatever it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition give you a piece of mind just in case.

    I would recommend this to a friend