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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,653 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had to use this but I’m hoping it’s a nice warranty and not a scam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I haven't needed to use this service yet. Having this feature gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is an excellent investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Good Idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replacement plans are always a safe bet and have never had an issue getting an item replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced broken ecovac.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced broken ecovac; got a brand new one with the credit refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great long term protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    five year protection at a great price complete replacement if it fails, can't beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extended warranty for robot vacuums. Glad we did, haven’t had a lot of luck with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from the Geek Squad when I brought u n for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for vacuum robots!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for vacuum robots! I always purchase the geek squad protection for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection usually helps me replace of fix my products without any issues, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection, I get it on all my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for all your appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say that this is a must to protect all your appliances. Best buy truly honors their word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the opportunity to use the extended warranty but feel better with jt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is well known for great plans and warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love love love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my robot. I like i can set a timer for what time and what day i want it to clean. And i love it automatically dumps the debris when it’s full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service makes me feel more comfortable about my purchased products continuing to work properly for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, second time to use it and no issues at all they just replaced my iRobot for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for a dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Dyson and i wish i got the plan for the last one.

    I would recommend this to a friend