Customer Ratings & Reviews

I am so thankful I purchased the extended warranty! Before the extended warranty was expired my handheld vacuum had an issue with the battery. I walked in. They looked up my warranty and said, "go grab a new one." I went to the shelf and grabbed a brand new vacuum and was able walk out with a brand new vacuum! I went ahead and purchased the extended warranty on the new one as well!

I have not used this service yet, so i don't have nothing to say.

Coverage for certain items can be worth it, and it has saved me a couple of times

I have used geek squad in the past and they have been able to help me.

The give good servise with the equipment i will recommend them again

So I bought my Dyson V11 and it was great... until it wasn't. For some reason, it wouldn't turn on and go anymore so I did what I had to and grabbed all the attachments and dragged it to the store thinking I was going to have to buy a new vacuum until I remembered I bought the protection plan! I was able to get the newer V15 and a gift card for the difference which blew me away (newest model and $ in my pocket I will never complain) I will always recommend protecting the expensive items as BestBuy always takes care of you when you get the protection plan.

This is the best vaccine I’ve ever had. The suction is unbeatable!

Protection is great to have for your products it comes in handy when needed

Works great. Used it for years on my vinyl flooring. Feels new everytime it dries

Great vacuum excellent quality I have 2 actually We had 3 pets 2 big dogs great product

Bought the V8 for my grandmother for Christmas….. (3 adults, 2 dogs, 1 cat) and she absolutely loves it. Amazing size! 5 1/2 pound weight and the 40 minute battery is perfect so she doesn’t “over do it”. Also bought the outsize for my home (2 adults, 3 children, 2 dogs) and it is absolutely amazing!…no complaints whatsoever on either vacuum!

It works great for mopping up around the house. If you take care of it I feel it should last you a long time.

Great vacuum, only downside is it getting clogged somewhat frequently but its an easy fix. Otherwise the suction is extremly strong, to the point it lifted up some of my carpet that wasn't stapled down correctly lol

Excellent customer service every time I shop in store and need help.

The best one on the market I’ve had mine since 2021 the duo floors makes it easy to go from hardwood to laminate. The suction power on this thing is amazing I use the wand to get all the little nooks and crannies. I also use the brush with the want to vaccine all the dusty air vents. 10/10 recommended I’m repurchasing mine since my teen decided to suck up a Lego and burn the motor.

Geek squad is the best thing in Best Buy’s purchases . So easy to get things fixed and exchanged . It’s like 5 star service .

I recommend this product is very very good I like I love it

Always respond to each issue I have, the people were amazing

My phone was fixed it looked brand new I also brought my iPad also was fixed great.

The protection plan is a must & well worth it! Be sure & grab yours now!