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Customer reviews

Rating 4.7 out of 5 stars with 3651 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,651 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Don’t get left with a busted new(ish) item. This put my mind at ease knowing that if something happens than I’ll be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my back in for about three weeks. I’m super great on hardwood and carpet always bought the other models. This is probably the best one ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good value, but we have not had to use it yet. Hopefully we never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. I was in a panic when my computer got hacked. I immediately brought it in to the Geek Squad they went to work and made sure I was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always makes returns/repairs extremely easy with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad service is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made returning my vacuum easy. It was no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage will not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always geek squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only they take care of everything so fast they always recommend the best products to get,help with any question and are very knowledgeable!we can get a lot of items online these days but nothing is better then dealing with geek squad warranties.very welcoming,very helpful and worth every dime. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection, is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I purchase anything of significant value and know it will be used by others and not just me, I make sure that I buy the extended service plans, I have exercised them many times with positive results and would recommend them to others as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is WORTH it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase the Geek Squad Protection Plan. I used to work for BB and I saw how sad people were, who had the unimaginable happen when their item broke too soon. I totally recommend this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honored our previous extended warranty with a single question or concern. We bought anothet item and did not hesitate to purchase the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE MONEY IN THE LONG RUN!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont purchase anything with the protection plan! Definately save my pockets more than once!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but best buy protection plans! It’s easy to file a claim and I have never had issues. Get the plan because it’s worth the price!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PROTECTION PLANS WORK IF YOU BUY THEM

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of not needing an entirely new purchase because I have a protection plan makes a HUGE DIFFERENCE. Do yourselves a favor, invest in the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad my vacuum stopped working I brought it and they had me pick out a new vacuum and I was out of there in 20 mins no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty on the iRobot this is a great product however has a lot of moving parts as well as wireless functions see a need for extended warranty on this item since it is pricey and limited product warranty feel comfortable knowing it has Geek Squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best no hassle warranty coverage in the business! I was quickly able to get my Dyson swapped out for a new model. In and out in about 20 minutes, most of that time was spent picking out a new vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient...great suction...lightweight...very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for extra peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great had this for previous 600 series but policy change seeing if repair vs replacement hopefully won’t have issues if I7 series has issues.

    I would recommend this to a friend