Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,637 reviews
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 2 year protection plan to protect my tech that is not disposable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomended this service with Geek Squad. Is very important

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Depends on who you talk to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps a lot. Sometimes they don’t know all the things they should but they do a good job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great for maintenance equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty on any major purchase. No questions asked always there when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always reliable and helps with warranty and tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a necessity for anyone not tech savvy. Technicians are greT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to have protection on my favorite machine in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection, it’s worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on most of the items that I buy from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this yet but definitely looking forward to use it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty. anything happens bring the product in and they swap it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I bought it so I don't have to worry about my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use however I am glad I have it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing if you accidentally break something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when your significant other keeps breaking the equipment, don't know how they do that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help you.?I recommend everybody to buy the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m really enjoying the service. Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Very Easy to use. It does a great job!

    I would recommend this to a friend