Customer Ratings & Reviews

Love how quick they take care of any problem and issue with any product

We bought the Geek Squad protection plan for an expensive shark vacuum. The vacuum broke immediately and BB quickly and no questions asked refunded the purchase. Worth the investment for such an expensive appliance.

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

I love this vacuum. Would buy this again. The only issue is the battery life on the vacuum.

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Best buy in Grove City Ohio gave me excellent customer service. The geek squad tech took care of me quickly and efficiently. Best customer service in store I've had in a very long time. 100% satisfaction. Will return and recommend.

Superb customer service. The staff was super friendly and helpful. The repair was performed very quickly.

This protection plan was used to replace a vacuum that had gone bad. Employee helped me out big time! Got me a better vacuum I liked much more because the one I was trying to replace wasn't being sold anymore. I love my new vacuum so much more than my older one. Thanks so much Best Buy/Geek Squad!

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

We were skeptical about making this purchase and relying on a battery to power a vacuum. We gave it a try and this vacuum is amazing. It is versatile with tons of attachments. So convenient and easy to use. Everyone should have one.

When getting expensive products always get the extended warranty.

Why wouldn’t you buy this?! You appliance, eletrônica will stop working some time before the 5 years. So why not get sim extended warranty.

I love using coverage for my devices and now i have the total membership w

The warranty was affordable and easy to use if needed

Works when needed, we have this on most of our purchases

Great vacuum. Easy to use and clean. Much better than the two dysons I had to return.

THANK YOU...............................................................

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

I just told my buddy you know we’re getting old when when you’re talking about vacuums you bought your wife and now here I am reviewing it lol…. But I had to. My wife LOVES this vacuum! Self cleaning, super powerful, she rates it 100 out of 10! Great appliance! Great protection plan. All-around A+ HIGHLY recommend!!