Customer Ratings & Reviews

I always purchase the replacement plans from Geek Squad. They make so much easier then having to deal with the manufacture and the typically replace it with no questions asked.

Love the vacuum perfect cleans up. Everything perfectly drives within two hours.

Phenomenal service. Best Buy always meeting expectations as always. Thank you

This thing is great! Use it pick the hairs my wife leaves on the floor.

best warranty plans in the market relative to other stores that work with an insurance company

can never go wrong when you purchase the extra protection because sometime accidents do happen and on the bright side - at least you will be covered.

Anytime I make a purchase I always get the warranty no matter what just to be safe.

This vacuum is very strong it can pick up everything, also it's very easy to clean. I love the electric cable is so long, I don't need to connect it in every room.

Just received this put it together (followed video's and used it a few times. Works as advertised. Floors are nice and clean and cleaning the unit after use is a breeze.

We always get warranties with all our major purchases and we love the fact if it can’t be repaired it will be replaced.

Purchased this for my roomba and two years later it stopped working. Took to best buy and they checked it and gave me a gift card for a new one.

Great product, excellent service, fast and friendly.

They replaced my vaccum wuth a brand new one. The service was quick and simple.

Nice to know it’s insured for 3 years & I know I’ll not be needing it since it’s a great brand!

I purchase a protection plan for my Bissell vacuum and it was a great buy it help me keep a peace of mind if the product breaks I know that it has a warranty.

I’m sure this is great because I’ve used geek squad warranties before. I returned the vacuum I purchased a his plan for but it still deserves this 5 star rating.

Always respectful and considerate they listen and understand your situation

FREE excellent perk included with items purchased from Best Buy as long as you have an active Total Tech Membership.

I had the vacuum for some time and the hose for my portable carpet cleaner ended up splitting open. Best Buy immediately replaced the unit with a new one.

Replaced a faulty device ASAP. Great service and will recommend the service