Customer Ratings & Reviews

Nice peoples and Nice services always come on time

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.

Always available and quality is best. Every electronic has issues and Best Buy always stands by what hey sell

Great for what it is! Bought the protection for my Dyson vacuum and was helpful to have when Dyson was not able to promptly provide a solution with their products.

All the product I purchase have protection very easy to use

Easy to put together and so much lighter to use than the old vacuum cleaner I had.

We needed it for sure. 3 years is very good timeframe for electronics.

So I bought my Dyson V11 and it was great... until it wasn't. For some reason, it wouldn't turn on and go anymore so I did what I had to and grabbed all the attachments and dragged it to the store thinking I was going to have to buy a new vacuum until I remembered I bought the protection plan! I was able to get the newer V15 and a gift card for the difference which blew me away (newest model and $ in my pocket I will never complain) I will always recommend protecting the expensive items as BestBuy always takes care of you when you get the protection plan.

Always I am buying the Shark up right vacuum also buy geek squad protection.

Was a little skeptical at first, but after cleaning my entire house with this vacuum, I am not disappointed at all. battery lasted through the whole job with 5% left. Incredible product overall! I can rest easy that with Geek squad insurance, if my product need a repair. Geek squad will fix or replace if need be!

All I can tell you is that you should get the production when offered. The way companies cut corners on production; you never know when you need the back up. They are always there to help.

The best one on the market I’ve had mine since 2021 the duo floors makes it easy to go from hardwood to laminate. The suction power on this thing is amazing I use the wand to get all the little nooks and crannies. I also use the brush with the want to vaccine all the dusty air vents. 10/10 recommended I’m repurchasing mine since my teen decided to suck up a Lego and burn the motor.

I have never had a problem with their service always kind n makes thing happen

This is a warranty or an extended warranty offered when I purchased my kitchen oven convection air fryer although the little names you want to add to it

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

Cleans really good!!! My rug was dry very quickly. Looks like new again!! Easy to assemble and very easy to use! Highly recommend it!!

you would think for the price, the vacuum should last forever, but like everything, they do break. I have had to use my warranty twice and it was simple to execute. I just took the vacuum to the store and they replaced it on the spot.

I will never buy another kind vacuum! This thing has the power and the suction i've never seen! Pick up my dog hair no problem. Love this thing!

Got a nice Shark vac and bought the 3-year Best Buy warranty- even though it comes with a 5yr from the manufacturer. After about a year and a half the unit just quit working, so we brought it back to BB and they just gave us a new unit- NO QUESTIONS ASKED! GREAT SERVICE!

My experience with Geek Squad was nothing short of exceptional. Their professionalism, expertise, and commitment to customer service have earned my trust and loyalty. I highly recommend Geek Squad to anyone needing reliable and efficient tech support. They truly are lifesavers!