Customer Ratings & Reviews

Love how quick they take care of any problem and issue with any product

I ALWAYS get the Geek Squad protection service on all of my devices because I know just the time that I don't have it, is when I will need it most. Get the service. I have needed to use it more than once and all of the employees are always so helpful and work so hard to fix whatever my problem is

After years of buying cheaper products, having to repurchase a vacuum every other year, i finally decided to give the dyson a try and see what the hype is about….. well it exceeded my expectations. I actually like vacuuming now. And, it picked up kore than my other vacuums ever did!! I hate i waited so long!!!!

My LG washer/dryer seems to be doing great so when my Dyson handheld died, I decided I would give them a chance. Glad I did. This has so much more power, features, battery life than the Dyson did. I was expecting it to replace my handheld but now I find myself using this a replacement to my heavy full size! Great for stairs and pulling things from the edges and corners.

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

I love this vacuum. Would buy this again. The only issue is the battery life on the vacuum.

piece of mind, you never know when it goes out, or breaks. your gonna sit there with a straight face and tell me that you know how to fix vacuums. yea sure buddy, just buy this and forget you even got it, that way when it does break and you hit up your local best buy they suprise you with a fresh vacuume because you purchase the 3 year accidental geek squad protection boi!!!!

We bought the Geek Squad protection plan for an expensive shark vacuum. The vacuum broke immediately and BB quickly and no questions asked refunded the purchase. Worth the investment for such an expensive appliance.

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Superb customer service. The staff was super friendly and helpful. The repair was performed very quickly.

Best Buy is the only company lace I always get the geek squad warrenty. You don’t have to find your reicete or an old policy you can’t find. You make an appointment go see the geek guys and bam it’s either fixed or they credit your account for everything including the geek warrenty and you just go to the store and get a new one

Luckily I have not had to use my Geek Squad protection on my purchase. But from past experience I have used Geek Squad on other Best Buy purchases. I will never make a purchase without buying Geek Squad protection. The security and protection can’t be beat for the price. Geek Squad was very reliable and print and resolved my issue for another product.

When getting expensive products always get the extended warranty.

The warranty was affordable and easy to use if needed

They are always helpful, they will help you with all your questions

Works when needed, we have this on most of our purchases

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

I love using coverage for my devices and now i have the total membership w

Best buy in Grove City Ohio gave me excellent customer service. The geek squad tech took care of me quickly and efficiently. Best customer service in store I've had in a very long time. 100% satisfaction. Will return and recommend.