Customer Ratings & Reviews

There's nothing to review. It's a protection plan. I guess if I really had to say something about it is that if my Dyson vacuum breaks within the next 3 years, I have this protection which means BB replaces it for nothing or gives me another one or something similar of equal or lesser value. No need to return the box or a receipt. Just give them the broken down piece of plastic and get a new one. It's worth the $69 I spent on it. At least I think that's what it cost me...

The plans protection works really well. You don't have to worried about your products knowing that they have full protection.

Made an appointment online and was immediately helped when we showed up.

My Bissel Crosswave X7 lasted a little over a year. The motor began to fail. Thank goodness I opted for the Geek Squad 5 year warranty. I took my Bissel to my local Best Buy store and they were able to exchange it same day! What a great protection plan! Well worth the price and service.

Geek Squad is highly recommended when repairs are needed or have questions pertaining to any of my devices that were put at Best Buy, try them for yourself and see!

this is such an important protection to purchase. You never know when your brand new product will go wrong., Even when I tripped and fell while taking pictures and cracked my glass screen on my camera it was covered under this warranty

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

havent had to use it... but i know its there in case i do. gift for my daughter.

The title says it all. Why didn't I buy one of these sooner? Being a stickler for clean floors I no longer have to do it myself everyday. This little guy is fantastic!

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

Make Sure to always ante up on the protection plan max years as possible. Ive been purchasing both for year's. So lets do the Math. In the lat 18 years, Ive had a toral of 6 Vacuums at $169 per unit in addition to the protection plan at the price of $38 equals up to $207. So consumers listen, a spent a grand total of $435 for Vacuum usage for my residence in the last 18 years. Its the Best Buy that money can buy!

Always buy best buy warranty on my products. Never know when something will break.

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

I have not had to use this one but I purchased for my previous vacuum which was not available for replacement when it no longer held a charge. I was able to get a newer model for the price difference plus the purchase of this new warranty. The warranty paid for itself. I knew from my research that this was a common problem with rechargeable vacs so I knew I would need to use this warranty.

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

I love this vacuum I use every day for my work and still work great I Really recommend it