Customer Ratings & Reviews

I had used so many different accident protection plans that just didn't work out in the past. Best Buy has made it extremely easy to use, even for purchases that were gifts for other people. I recommend making sure you have a log in to track your purchases, and keep an eye on when your protection expires. This has saved us more times than I care to admit from Roombas, to TVs, to appliances, computers, and watches. Having peace of mind has been great!

Great suction, but I would like the battery last longer

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

Helps keep us protected if something were to happen.

Got this for my Dyson Aminal 11 Vacuum recently, so glad I did for the price of mind as I have had an issue with a previous version before (minor issue) and with this warranty it gets taken care of ASAP as most of the time you can exchanged if the issue can’t be fixed. I usually get geeks squad for any big purchase ticket item at beat buy becuase it’s worth it in the long run and its a decent price for the overall value of what you are getting.

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

Great customer service at geek squad counter. Would recommend

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

I love Geek squad and would recommend everyone to get it once purchasing an electronic. They are very easy to work with and when needing to do a return no many questions asked.

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

This is amazing I will always purchase. It has worked every time I have had to use it

I have never enjoyed buying any insurance but have always had the Geek Squad coverage and because of my lack of technology knowledge feel more comfortable with the Geek Squad. Had a bad experience at my last visit but will overlook that experience. They are not quick at getting anything done that may take only hours but they require at least a day. That is the system I guess.... leave it and wait for their text before you try to pick it up.

Excellent service as always and has me recommended it to everyone

Lol this vacuum changed my life and makes it easier, I call it my child, it makes me enjoy the clean especially when I see the results, and can walk in the house barefoot, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh..... LOVE IT

This warranty covers things you'll need to be covered on electric gadgets that you purchase

A must have if your not rewards member which i am now but but not at time of this purchase

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

I am always running over something that doesn't belong in the vacuum and this warranty keeps me with a new dirt eliminator. I have returned this product over 5xs.

Overall I feel it is a good vacuum it started to make this loud noise so it was good to have insurance for it

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.