Customer Ratings & Reviews

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

I always protect my purchases in the event something happens to it.

We got coverage for our new vaccume cleaner and rest assured

Friendly, fast, knowledgeable. Everytime I’ve been in here the agents have been super helpful.

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

Overall, very easy get product checked out and replace if needed

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

Easy assembling. Great product, great price. Best buy!

Always a great deal for a Dyson vacuum with a 3 year Accidental squad protection.

Feels great to have a safe plan if something goes wrong with my machine

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

Best protection plan in town never buy Tech without it

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

I like to get protection plans for expensive items.

Best option for anything we bought from bestbuy. Nice

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

Premium service! They do literal tricks on it! A++

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!