Customer Ratings & Reviews

I have no complaints every time that i need them always helping

My Mother is 85 & has difficulty using her canister type Rainbow vacuum. She had knee surgery a few years ago. She loves her new Dyson V8 pet model vacuum! It’s light weight & I don’t have to worry about her falling down or tripping on a cord! I’m so very grateful that Dyson makes such a lightweight yet strong suction vacuum so my Mom is safe & not in pain!!! Thank You so very much!

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

Great product. Customer service was informative and quick.

We bought this just in case Isanette falls down on the job, not saying she will, but just in case. And if she does all we have to do is take her back to Best Buy and she gets replaced, just like that! But don't tell her that, she might get upset and do something destructive to get back at us for wanting to replace her (robots can be that way sometimes), but that would just be a self fulfilling prophecy - weird.

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

havent had to use it... but i know its there in case i do. gift for my daughter.

Made an appointment online and was immediately helped when we showed up.

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

Always buy best buy warranty on my products. Never know when something will break.

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

They are always helpful, they will help you with all your questions

I love this vacuum I use every day for my work and still work great I Really recommend it

Always great working with bestbuy! Never have had any issues!

Geek Squad is the best! Went in to replace broken vacuum purchased 3 years ago with Geek Squad protection. Was out the door with new vacuum in 10 minutes.

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.

Used this on the iRobot vacuum that we had purchased almost a year ago. Really nice that all i had to do was walk in with the old unit and pick up a new one. Only thing I didn’t like was I had to purchase a new warranty for the new one. You would think they would just apply the remaining of the old warranty period to the new item and offer you an extension on the new item.

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.