Customer Ratings & Reviews

This is a must purchase when it comes to buying expensive itmes like vaccums, TVs, or any fragile product that could damage within a year or two. Yes it will add around 100-200$ to your purchase but will save you money for long term. Very recommended.

Excellent I love it . I recommend it. Easy to use .

Honestly, just buy it. You can return your broken item and get a replacement or store credit back if they do not have it in stock. This has saved me many times and I love the ease of replacing it. Always have a pleasant experience when working with the BestBuy associate.

This is a must have and worth every penny. Best Buy might have the best no bs insurance out of any company I’ve ever used. No third party Nonsense, you just walk in with your broken product and they replace it.

A must get. I use my vacuum 2 times a day and things ware and thing break. This added insurance is worth it when it breaks down on you! No questions asked for the return of exchange makes it very easy!

I love it cleans my floors really well I would recommend it for friends and family

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

Best Buy has the best return policy. Wife did not like the vacuum cleaner, and made it easy.

It is one of the best vacuums I have used! Makes it extrememly easy to clean up cat fur that gets on the floor, and the attachments really help with cleaning the sofas and other furniture. Would definitely recommend!

Great service, they heard me out on the problem I had with the vacuum. They recommended that it would be best to upgrade since the model I had was an old one. The transaction to the new product was smooth with them.

[Employee of bestbuy] It’s always a good idea to get the geek squad protection in case if the what if ever happened.

Totally worth it Best deal great quality peace of mind

I love this vacuum I use every day for my work and still work great I Really recommend it

Always buy best buy warranty on my products. Never know when something will break.

havent had to use it... but i know its there in case i do. gift for my daughter.

No hassle very polite and helpful. Just great customer service

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

I always purchase the geek squad service on major purchases. I have had to use the warranty on several different occasions with previous purchases I have made over the years. I have had no problem getting my items replaced or the money back.

Never had an issue returning things when repairs were clearly under warranty. Much better customer service with appliances than with Home Depot.

Made an appointment online and was immediately helped when we showed up.