Customer Ratings & Reviews

Made an appointment online and was immediately helped when we showed up.

I bought this with my auto vacuum thing. Like 30 days later my room flooded & it stopped working . I took it back to Best Buy . No questions asked. They gave me another one on sight . Even allowed me to purchase another plan

Better be protected This product is just worth It!

I have no complaints every time that i need them always helping

This warranty covers things you'll need to be covered on electric gadgets that you purchase

I love this warranty, Ive had to use it 3-4 times with Dyson Vacuums so highly recommend buying it. My vacuum messes up at all I get a brand new replacement, or pay the difference to upgrade then buy another warranty. Best buy makes it simple and easy to use.

I always buy Geek protection for all my expensive purchases from Best Buy. Covers everything most the time and I find the phone support to be the best

Better safe than sorry. If anything happens to your product, you're better off having this plan, so they could either repair it or just replace it without spending extra money for another product.

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

A must have if your not rewards member which i am now but but not at time of this purchase

I bought this Bissell Carpet Cleaner to clean my living room carpet which is a beige. Boy was it dirty and this cleaner is easy to use and to empty the dirty water. It got my carpet very clean and I was impressed by the performance.

What's better than extra protection !! I try to get this every time I make a large purchase because why would I waste my money if something breaks and I try to return it after the manufactures deadline?

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.

Best decision I made was add insurance to my vacuum

Great product. Customer service was informative and quick.

This is amazing I will always purchase. It has worked every time I have had to use it

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

They take in and exchange product with no problem ,

purchased the Geek Squad Protection for my Animal Ball 2 vacuum and drive motor broke in less than a year. Completely replaced the vacuum with a new one, no hassle. Only complaint, had to repurchase protection for the new vacuum-- remainder of protection plan does not roll over. The new plan was more expensive for less time.