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Customer reviews

Rating 4.7 out of 5 stars with 3641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,641 reviews
  • Rated 4 out of 5 stars

    Shark vacumm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum cleaner especially since we have a Siberian Husky that’s actually the same dog on outside of the vacumm cleaner box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy offered a better deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my vacuum cleaner You have not cleaned your floors properly until you've cleaned with a dyson. It was so affordable. I also love the color selection. When it b broke geek squad offered a better one and my money back towards a new better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALL HAIL GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful I bought this! My Tineco Floor One S3 (had for almost 2 years) broke & thanks to geek squad I got a full refund/store credit! Will never buy another item without protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good value, but we have not had to use it yet. Hopefully we never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Swapped my Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the geek squad protection plan for a very long time now. They never let you down, and it's the reason that I only buy my electronics here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should never pass up protection on anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from someone who always passed up protection plans I purchase plans on everything I buy now. Any issues you may have with something Best Buy takes care of you with either full replacement value or repair no questions asked. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i return my electronic to get fix they respond quickly as it say. They look for every detail of the problem which for me it's important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a >500 or more Best Buy product, you should buy the geek squad insurance in order to enjoy it with the secureness of having a back-up in the case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this plan yet, but Best Buy's protection plans are the best. I always purchase them. They are easy to use, I don't have to register my products. If my covered item breaks, I just take it back to the store, they use my phone number to look up my account, and the product is replaced. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always makes returns/repairs extremely easy with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad service is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made returning my vacuum easy. It was no hassle.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love my dyson

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson, thus model Is super lightweight and great for hardwood floors but make sure you get the protection plan because my last one stopped working they sometimes get clogged and are hard to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased geek squad protection for dyson vacuum-- the drive train motor broke and Best Buy replaced with a new model with no issues. Only complaint: once you get the replacement the new product is no longer covered and you need to purchase another plan (the cost went up and was for less duration)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Don’t get left with a busted new(ish) item. This put my mind at ease knowing that if something happens than I’ll be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet except brought our vacuum in once and they just told us to clean it better to keep the pieces from getting stuck. We buy protection for most items and have had to use it several times for replacement and its an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient...great suction...lightweight...very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage will not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my back in for about three weeks. I’m super great on hardwood and carpet always bought the other models. This is probably the best one ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is on the ball

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad several times and are very happy with the results. I have purchased many things for new house including kitchen appliances, TV's and iRobot cleaning systems. The Squad has always been there to assist me as I always add their coverage

    I would recommend this to a friend