Customer Ratings & Reviews

Haven't had to use this plan yet, but Best Buy's protection plans are the best. I always purchase them. They are easy to use, I don't have to register my products. If my covered item breaks, I just take it back to the store, they use my phone number to look up my account, and the product is replaced. Love it.

We have used the Geek Squad several times and are very happy with the results. I have purchased many things for new house including kitchen appliances, TV's and iRobot cleaning systems. The Squad has always been there to assist me as I always add their coverage

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

Bought it in 2022. Two years later and still works like brand new. Would suggest this item 100%!!!

purchased geek squad protection for dyson vacuum-- the drive train motor broke and Best Buy replaced with a new model with no issues. Only complaint: once you get the replacement the new product is no longer covered and you need to purchase another plan (the cost went up and was for less duration)

Used for the first time today 6/7. This product is one of the best ideas created

5-Year Accidental Geek Squad Protection was a good low cost deal to cover almost anything that can happen to my hand held vacuum. I had it on one brand and after a year pretty much no questions asked they gave me my money back and I used it toward another hand held vacuum.

It works wonderfully I love it no complaints at all

If I purchase anything of significant value and know it will be used by others and not just me, I make sure that I buy the extended service plans, I have exercised them many times with positive results and would recommend them to others as well!

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

I had this 3yr protection on another vacuum and got my money back after 3yrs use. Great value and product coverage.

Our last vacuum broke somehow and wouldn't suck anymore. I am so grateful I had this geek squad warranty! I was able to do a swap on the spot for a new Shark Vacuum.

They are good, helping in any way they can and to get the services I need

Expensive to purchase the warranty but well worth it if it bakes no hasel return/fix

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it

This is great but wish I would have received something hard or soft copy to give to my daughter in law which is who I bought it for as Christmas gift

Now we don’t have to fear the reviews that state that this vacuum is sometimes unreliable.

Love it, Don't know how I made it this far with out this purchase.

I ALWAYS purchase the Geek Squad Protection Plan. I used to work for BB and I saw how sad people were, who had the unimaginable happen when their item broke too soon. I totally recommend this protection plan.

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.