Customer Ratings & Reviews

Wont purchase anything with the protection plan! Definately save my pockets more than once!!!

I always protect my purchases in the event something happens to it.

5-Year Accidental Geek Squad Protection was a good low cost deal to cover almost anything that can happen to my hand held vacuum. I had it on one brand and after a year pretty much no questions asked they gave me my money back and I used it toward another hand held vacuum.

Love the Geek Squad. I was in a panic when my computer got hacked. I immediately brought it in to the Geek Squad they went to work and made sure I was protected.

Always buy the protection plan, great guys that help you out

I always but best buy protection plans! It’s easy to file a claim and I have never had issues. Get the plan because it’s worth the price!!

Overall, very easy get product checked out and replace if needed

Best Buy honored our previous extended warranty with a single question or concern. We bought anothet item and did not hesitate to purchase the extended warranty

I love geek squad my vacuum stopped working I brought it and they had me pick out a new vacuum and I was out of there in 20 mins no problems!

Works really good especially with pet hair. The self cleaning function is such a great bonus .

Never used geek squad services. But I have the service plan in my membership.

The convenience of not needing an entirely new purchase because I have a protection plan makes a HUGE DIFFERENCE. Do yourselves a favor, invest in the protection

Best vacuum I've ever used. Comes with so many attachments and gets everywhere that i other one couldnt.

If I purchase anything of significant value and know it will be used by others and not just me, I make sure that I buy the extended service plans, I have exercised them many times with positive results and would recommend them to others as well!

I ALWAYS purchase the Geek Squad Protection Plan. I used to work for BB and I saw how sad people were, who had the unimaginable happen when their item broke too soon. I totally recommend this protection plan.

Great had this for previous 600 series but policy change seeing if repair vs replacement hopefully won’t have issues if I7 series has issues.

Not only they take care of everything so fast they always recommend the best products to get,help with any question and are very knowledgeable!we can get a lot of items online these days but nothing is better then dealing with geek squad warranties.very welcoming,very helpful and worth every dime. Thank you

We are really happy with this program, they are really good, kind and always whiling to help.

Hopefully I don't need to use this. But they have been great at the store whenever I have had problems with any items

Great extended warranty on the iRobot this is a great product however has a lot of moving parts as well as wireless functions see a need for extended warranty on this item since it is pricey and limited product warranty feel comfortable knowing it has Geek Squad support.