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Customer reviews

Rating 4.7 out of 5 stars with 3559 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,559 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is WORTH it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase the Geek Squad Protection Plan. I used to work for BB and I saw how sad people were, who had the unimaginable happen when their item broke too soon. I totally recommend this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service a few times and got my money back on the damaged products so i could buy a similar product as a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended geek squad protection for any puechase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal just to cover the batteries. I dont always get this but this was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANSWERED ALL MY QUESTIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection product. The fact I can call them and they are there is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty on the iRobot this is a great product however has a lot of moving parts as well as wireless functions see a need for extended warranty on this item since it is pricey and limited product warranty feel comfortable knowing it has Geek Squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always geek squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only they take care of everything so fast they always recommend the best products to get,help with any question and are very knowledgeable!we can get a lot of items online these days but nothing is better then dealing with geek squad warranties.very welcoming,very helpful and worth every dime. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best no hassle warranty coverage in the business! I was quickly able to get my Dyson swapped out for a new model. In and out in about 20 minutes, most of that time was spent picking out a new vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? The Geek Squad is always there if and when we need them. Everyone is extremely knowledgable and wonderful to work with. We just purchased a grill and the service for delivery & set up was A+. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Highly recommend u can’t go wrong love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re thinking of buying it, Do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was return guaranteed and glad that I added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Service!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a must have when it comes to any product! Even when you think things fail, dont hesitate to ask the geek squad anything regarding your IT needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine but it should get wired option. So far never give any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick exchange and refund service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this warranty for a black and decker hand vacuum that was 2 years old and stopped working due to faulty lithium battery. I went in to exchange for a new one but it wasn’t in stock anymore so they gave me a full refund! The customer service staff were super friendly and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson vacuum cleaner is the best price and performans when you compare with the others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    if u like ur product get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good service, The only thing is that it takes time for ur item to get fix but they fixed

    I would recommend this to a friend