Customer Ratings & Reviews

This My Warranty For My Vacuum Cleaner. I Always Get My Vacuum Cleaners From Best Buy Because Of The Warranty. If I Suck Up Something Wrong And The Vacuum Cleaner Starts To Not Work Right, I Just Take It In And No Questions Ask They Tell Me To Go Get Another One.

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

The Geek squad has always been able to help me quickly to resolve any issues I've had with any product (from computers to vacuum cleaners, etc.) covered by their service. I am satisfied with their services and do recommend coverage for items purchased.

Awesome for vacuums and other small appliances. When my vacuum stoped working they replaced it in store.

Did an insurance claim on my vacuum since it broke part of a piece and no longer worked. It was the easiest claim I’ve ever done. Since the vacuum was out of stock, they gave me a gift card of the value to purchase a new one!!

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

I buy a lot of stuff from Best Buy and the Geek Squad Service Plan is so easy to use if you have a problem. They look up everything using your phone number, so I can just bring it in if it doesn't work and get my money back. The best service plan anywhere!

I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

Great for pet hair, easy cleaning, and vacuuming .

I have a husky with VERY long fur and was nervous about buying an expensive vacuum and her fur breaking it. Haven’t broken anything yet but love knowing I have this as a fall back.

Protect your investment it’s worthy buying protection specially, Greek Squad

If you buy a product which you are in sure about I would definitely get the protection we bought a rumba vacuum cleaner and I’m glad I bought the warranty because our dog hair is taking a toll on a cleaner that was recommended for pets I’m not sure it’s going to last for the 400$ we spent on it

So, if your product breaks it needs replacement (even 45 days after) you need to buy a new plan. The whole process with the plan is amazing. They swapped out the product no questions asked.

Excellent waranty and I have experience with this service!

Being risk adverse, insurance is always good. Love the Geek squad. No issues with service, agents are knowledgeable even the 1st line which is unusual in most customer service items. Actually, Geek Squad is one of the reasons, purchases are made at BBY instead of AMZN.

Great product, for the price I was looking for something not that bulky and that could do the job

The protection plan is definitely worth the price peace of mind for a year or more.

Best money I ever spent . It leaves the floor clean and pretty much sucks up anything that’s on the floor.  And it’s very easy to clean the parts after finish using it.