Customer Ratings & Reviews

With the rise in the Geek Squad's reputation comes the changes to their warranty plans. Make sure you read through and have them explain the full details of the protection plan as well. Your item will still be protected but the level of hoops jumping will vary

It was really nice being able to replace my broken Vacuum

Easy to deal with. With the coverage you are given, it's hard to not buy it.

The vacuum worked amazing for the first two years, after that the battery was noticeably less powerful, I would recommend getting the protection plan.

Dyson vacuum I had a little issue with mine. I went to the store they just gave me a new one because I had these insurance.

This is the best investment you can possibly buy! trust me pay the extra cash because in a year or so when something breaks or your unhappy with the product you can return for a store credit or exchange, this has paid off for me so many times over

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

2 years whort product. Would buy again. Do the job perfectly.

have used it and glad I bought it. If I hadn't, I would not been able to return item.

Stick vac was a great buy and it picks up dog hair better than anything I’ve ever had decent price also

I am very surprised by the protection that you are buying with this! I was more than happy to pay the cheap price for my expensive vacuum to be covered no matter what happens. I love that they pay for everything part's and labor. It is great!

I got a great customer service the agent that helped me was nice and very helpful

The best way to protect your purchase is by protecting it with the company that was designed to go up and beyond your normal protection.

Never any reason not to get the protection plan, especially when you buy your items at great savings!

You can’t always trust the manufacturer’s warranty. It’s usually a long process of waiting, sending product in, waiting for delivery, etc.. You might as well pay for the extra warranty and let Best Buy handle it!

Geek squad people was wonderful!very knowledgeable

It’s super powerful and easy to manage. It’s expensive, but my wife is happy with it. So I’m happy. ;)

Hands down, Best thing I have ever bought at Best Buy. I have purchased many very expensive robot vacuums and because of the protection purchase I was able to bring in my broken vacuum and walkout the same day with a brand new vacuum.

Purchased the Geek Squad warranty for the Shark vacuum I brought. Good additional warranty for the price.