Customer Ratings & Reviews

Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

It was really nice being able to replace my broken Vacuum

This is my second dyson purchase. It is a great vacuum to have especially if you have dogs. BB WAS EASY TO PURCHASE FROM AND HAD IT AT THE DOOR WAITING FOR ME.

My Dyson vacuum broke. I thought it was out of the service period, but I checked the system. I took the vacuum in and Best Buy gave me a brand new one. Can't beat that!

Great for per hair! Its pretty easy to clean as well

Great vacuum cleaner, excellent, clean great, great investment, worth every penny 100%A+

I love that my product is protected, nice to have the ease of mind.

They always repair or replace any issues or problems.

I have used this for a vacuum cleaner and glad I did as mine broke down after 6 months only. It was as simple as replacing the broken one! This insurance it limited now to only one replacement.

Perfect for the job! It is great for everyday use, the charge holds well too!

Really nice work great I recommend this for everyone

This is a great option to have when you purchase anything. If it stops working bring it back and get a new one.

This item deserves more than a 5 star rate it is a outstanding product I have never ownd a better vacuum

I’ve never had to use the Geek squad yet, but I trust that if I had to, they will solve my problems.

Best Buy is always very honest in honoring its protection plans. At time of sale of protection plan there is no pressure to sale and at the time of service needs there is hassle-free experience.

Excelent Customer Service! Friendly and professional .

We actually bought this for my mom for Mother's day and I bought one for myself. It works great for her but I couldn't use mine and returned it because we have cords under our beds and it always got stuck.

I always buy the protection plan when I buy from here. They make it super simple to return product for any reason.

I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

Awesome service!! The friendly team at BB has taken care of me, appreciated.