Customer Ratings & Reviews

Geek squad service is one of a kind. Its the best protection you can buy for piece of mind protection for all your expensive electronic purchases!

I had a rough experience that had to be handled by the manager. I was told by Geek Sqad that my apple care plan really doesn’t cover my AirPods which really upset me and also had to make 2 appointments for my AirPods because your system wasn’t functioning correctly and it seems as if no one cared. I was told my AirPods would be back in 3 to 5 days then the manager says that wasn’t true it would be longer. Just frustrating because I use my AirPods for work I can’t have my phone in my hand and work.

Excellent purchase and worth the money it is reassuring

This is the best purchase I’ve ever made because without the plan I would be out hundreds of dollars!!! I never purchase anything without a geek squad plan

Geek swad protection plans are a great value when you have an issue its easy to get it resolved

Haven’t used this yet but glad we were able to get it just in case. It’s always good to have a protection program for an expensive product because you never know what could happen.

Excelleni!!! This is working perfectly as per our expectations

Geek squad is a very reliable warranty service. I have never had a problem returning things.

This vacuum works great! Although I wish the attachments stayed on better, overall I have no regrets!

This program it’s good when you’re family bcz it could save a lot of money

Nice to have, just in case. Although my Dyson vacuum seems sturdy it’s good to have a plan should I ever need service.

I loved this, after giving one to my mom, she asked me to get one for her sister!

[Employee of bestbuy] Good product, great for small room home theater surround sound

Totally worth getting for any appliance. I have been able to exchange my appliance due to damage.

I purchased this 2-year Geek Squad Protection plan to cover my Shark Robot Vacuum system. I know that whatever help I might need, will be covered professionally by the Geek Squad.

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

Loved the green light, it will show you everything that is in your floor.

Always always get the geek squad replacement plan! My vacuum stopped working and I was able to get refunded the price to buy a new one!

It is good quality and working very well. I like it very well

We find this terrific portable ice maker at Best Buy store and This is a great item!