Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 3568 reviews
(3,568 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad helped me get what I needed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's comforting to know that if we have issues or something needs to be repaired that we have this service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get the protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth getting the protection plans from Best Buy, no hassle and always helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get the protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth getting the protection plans from Best Buy, no hassle and always helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can never go wrong with extra protection for your devices and appliances.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Depends on who you talk to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
I never regret Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You'll never regret your purchase if you bought Geek Squad protection. Almost everything I buy is covered.
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Great protection & service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to have Geek Squad protections for most electronics I purchased a Bestbuy, never had an issue when returning them if needed & applicable.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned my 6 month old dyson vacuum. It broke - the machine started sputtering. No questions asked. They took it back and gave me a new one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Little heater lots of heat
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little heater. I wish it had a little more fan power. Besides that works good
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service thisnplan is a most on merchandise good customer service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Somethings speak for themselves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always great to have a piece of mind that you don't have to worry about your electronics for awhile
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best protection service.we had our product stop working after 2 and half years and the geek squad give us our money back.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t remember what the item is but usually I have had no problem with thing I buy there
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and price where great. I would recommend it to friends and family
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warrany coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best warranty plans out there for us consumers. A little pricey, but well worth the investment.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the geek squad plan, with any item that I want to buy from Best Buy just to be safe that if anything happen for the item.
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with geek squad protection. They have always been so helpful and it gives me a piece of mind knowing my devise(s) are protected
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have on all expensive - especially dyson!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it - its a must have for all electronics, as they all break! But especially like Dyson or Roomba! They break a lot and are expensive,..
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
