Customer Ratings & Reviews

this thing is great until it isn't. the dustbin does not seat properly, hair and dirt start building up between the vacuum and dustbin and the empty cycle doesn't clear it. within 2 days it is so clogged that it doesn't actually vacuum anymore. geek squad is useless, they got it 2 days ago and sent it back because they "cant replicate the issue" I'm going to send it back until the shipping charges make it more profitable for them to actually fix it or send me a new one.

Geek Squad warranties are the best - easy to use and exchange products

I love the geek squad. Worth the extra money with these experts.

Always easy to use. Bring item to store and leave with new item with no hassle. Recommend with everything purchase.

It good to know that if anything goes wrong with the product, it is basically covered.

I haven’t had to use this geek squad protection plan, but generally I enjoy the protections!

Have not had to use my warranty as of yet and hope I never have to but if I do I j ow they will take good cate of me

I always get a Geek Squad protection. Never worry about product not working as expected.

I love the iRobot s9+ but after a year and a half my bottom plate got crooked (not sure why). Thankfully I had the extended warranty and it was replaced immediately! Great service by Geek Squad.

I tried to get geek squad on any electronic that I buy for better protection and it never lets me down

So far it works. Get the warranty if you have dogs. We seem to burn these up in two years so the protection helps.

So far it works. Get the warranty if you have dogs. We seem to burn these up in two years so the protection helps.

Good experience for buying from Best Buy they really gave me good service

My Dyson gets a workout in my hard-flooring home. I feel confident knowing accidental protection is in force.

I always purchase the Geek Squad warranty. Reliable and trustworthy professionals have helped me on many occasions.

Not to worry about product exchange or something just do it.

Worth every penny! Never an issue with returns! Will NEVER buy from anywhere else because of this service

Really good vacuum cleaner, especially if you have pets with longer hair. This works great

Usually they’re very good. I always buy the warranty for all my products and everything is been very good.

It is very good but I gave it 4 stars because it goes off at the same time everyday and I couldn’t adjust the timer on it. It’s little difficult