Customer Ratings & Reviews

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

I very much enjoy the geek squad protectection. I've used it in the past and they definitely deliver on the warranty. Thank you Geek Squad

Love this product. Clean amazing and love the self clean it can do afterwards. Also, the trap it has in the dirty water tank is great, it keeps hair and such separated from the water so its easier to clean out. The battery does die a little faster when using Turbo Mode. But overall, great product.

Very easy to use!! Extremely accomodating!!!! Friendly

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.

I always purchase the 3-year accidental Geek Squad warranty with any of my devices from Best Buy. It is most definitely worth it.

You can’t go wrong with Geek Squad protection plans. I hope I never have to use them, but if you do they’re easy to use and they don’t give you any grief. It’s a great way to easily get a replacement item in a timely manner without having to worry about paying for it in full. I’d highly recommend them to everyone.

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

Easy to put together and so much lighter to use than the old vacuum cleaner I had.

great service for issues that can arrive with any product unexpectedly.

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.

Superb customer service. The staff was super friendly and helpful. The repair was performed very quickly.

[Employee of bestbuy] Love the work that the agents did they did a phenomenal job at mounting my television

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

[Employee of bestbuy] this is excellent product ,i will use it again tell a friend to tell a friend to use it

Awesome vacuum. We have hardwood floors and we use this item on a daily basis. The filters are easy to take apart and easy to clean. Great purchase.