Customer Ratings & Reviews

Never had an issue returning things when repairs were clearly under warranty. Much better customer service with appliances than with Home Depot.

Best decision I made was add insurance to my vacuum

A must have if your not rewards member which i am now but but not at time of this purchase

I always purchase the geek squad service on major purchases. I have had to use the warranty on several different occasions with previous purchases I have made over the years. I have had no problem getting my items replaced or the money back.

Really good vacuum! If you need something that will definitely clean your carpets without sucking up toys and cords this is it! The mopping feature is pretty spot on and great too.

I always buy Geek protection for all my expensive purchases from Best Buy. Covers everything most the time and I find the phone support to be the best

Great product. Customer service was informative and quick.

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

They take in and exchange product with no problem ,

Better safe than sorry. If anything happens to your product, you're better off having this plan, so they could either repair it or just replace it without spending extra money for another product.

I bought this with my auto vacuum thing. Like 30 days later my room flooded & it stopped working . I took it back to Best Buy . No questions asked. They gave me another one on sight . Even allowed me to purchase another plan

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.

This is amazing I will always purchase. It has worked every time I have had to use it

I love this warranty, Ive had to use it 3-4 times with Dyson Vacuums so highly recommend buying it. My vacuum messes up at all I get a brand new replacement, or pay the difference to upgrade then buy another warranty. Best buy makes it simple and easy to use.

I bought this Bissell Carpet Cleaner to clean my living room carpet which is a beige. Boy was it dirty and this cleaner is easy to use and to empty the dirty water. It got my carpet very clean and I was impressed by the performance.

What's better than extra protection !! I try to get this every time I make a large purchase because why would I waste my money if something breaks and I try to return it after the manufactures deadline?

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

Always great working with bestbuy! Never have had any issues!

As stated in an earlier review, I have used the warranty multiple times with different items and Best buy has always stepped up with no questions asked and given credit for a replacement.

When we ask question about the old earpod ,if they can fixed ir not , the Geek Sguad agent explained and is more than the price of the new earpod ,so he recommend to buynew one .