Customer Ratings & Reviews

Excellent I love it . I recommend it. Easy to use .

Had to use my service and it came in handy with a robo vac that was no longer working. They gave me a full credit for the purchase price as a store credit which I was able to use for a replacement

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

Love the protection plans offered by bestbuy. So easy to use.

They were very helpful when it came to my vacuum not working properly, they do not work on vacuums so they just replaced it.

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

Dyson is the best brand. Buy only dyson warranty. They give u full refund any issue with the product without giving hard time,

Excellent. .

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

Good to have you never know when something will mess up. The protection and peace of mind is worth it .

I had to return an item, it was 3 months after I purchased and they replaced no questions asked

Hopefully I’ll never have to use the geek squad protection but I’m glad I have it.

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

Lol this vacuum changed my life and makes it easier, I call it my child, it makes me enjoy the clean especially when I see the results, and can walk in the house barefoot, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh..... LOVE IT

Geek Squad is highly recommended when repairs are needed or have questions pertaining to any of my devices that were put at Best Buy, try them for yourself and see!

The Geek squad is the way to go. They are a team of qualified professionals. Had them over to fix my TV. They found the issue spot on and advised me on the problem. My remote needed to be replaced. Showed me on my TV what information to give them. Also showed me how I could get into Netflix manually. I purchased the plan that could fix anything in my house. I haven’t been disappointed with this plan.

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Why didn’t I buy this darn thing years ago, the vacuum is the best thing since sliced bread . Except for the battery life