Customer Ratings & Reviews

Used this service a few times and got my money back on the damaged products so i could buy a similar product as a replacement.

Bought it in 2022. Two years later and still works like brand new. Would suggest this item 100%!!!

Being risk adverse, insurance is always good. Love the Geek squad. No issues with service, agents are knowledgeable even the 1st line which is unusual in most customer service items. Actually, Geek Squad is one of the reasons, purchases are made at BBY instead of AMZN.

Did an insurance claim on my vacuum since it broke part of a piece and no longer worked. It was the easiest claim I’ve ever done. Since the vacuum was out of stock, they gave me a gift card of the value to purchase a new one!!

Super bomb works so great I definitely recommend I’m in love

So, if your product breaks it needs replacement (even 45 days after) you need to buy a new plan. The whole process with the plan is amazing. They swapped out the product no questions asked.

GSP is a must have when it comes to any product! Even when you think things fail, dont hesitate to ask the geek squad anything regarding your IT needs

Getting a geek squad guarantee is always necessary to use them with no concerns.

Very effective and fast services. They are very helpful and knowledgeable.

My wife loves the green light technology, and the suction power is amazing, its also less noisy than my previous model (V10), i would definitely recommend this wireless vacuum

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

This is great but wish I would have received something hard or soft copy to give to my daughter in law which is who I bought it for as Christmas gift

I Love The 5 year protection plan because you never know when your vacuum may break or just stop turning on it’s always great to have a protection plan and Best Buy honors there plan

I bought this for the 1st purchased vacuum and boy am I glad I bought, the vacuum flamed out after 14 months of use,m. The process was way too easy when I got Best Buy, this is a must have insurance on certain things. Like a vacuum

They sold me a 3 year protection plan on my vacuum. I have one on my router. Whenever it breaks, if you have the plan, they replace it qith no questions.

Great battery life , good suction and design. Has fabric attachment and crevice tool . Easily mounted to wall. Not suited for fluffy carpets .

Used for the first time today 6/7. This product is one of the best ideas created

geek squad protection is way better than wasting your money and allowing it to break. invest in your products everyone. this is needed. you can switch it out for a new one in store at customer service. if not, they can order it if its not in stock at your best buy.

Now we don’t have to fear the reviews that state that this vacuum is sometimes unreliable.

This protection plan replaced the plan for my previous plan covering a Shark vacuum that became nonfunctional. The plan allowed me to simply return the broken vacuum for a new one. The only cost I paid was the difference in price and the cost of the new protection plan.