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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,632 reviews
  • Rated 5 out of 5 stars

    Geek Squad Replaced Broken Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for Geek Squad Protection. It has saved me several times (different purchases). Best Buy makes it so easy with the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great investment for your product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that if something going wrong with the product Geek Squad will take care of the problem. They do everything for you to help you. Thank y’all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a faulty device ASAP. Great service and will recommend the service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The biggest scam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my hydrovac and the 3-year protection plan. A month later, my Shark hydrovac broke down. I went to Best Buy, and they replaced it but canceled my protection plan. Their argument was that it had already been used and that I need to buy another protection plan. A huge scam. No one should ever have to go through this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Whenever I need something fixed their always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one to date. User friendly and a joy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted a Best Buy warranty they seem to always stand behind them. So as long as your going to use item you bought enough than there a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum it picks up all dog hair from the Carpet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good best of best Samarkand Uzbekistan hazora New York

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used geek squad and don’t ever plan to use it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best it was easy to go through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot i really dont have to do nothing i just turn it on and leave it and it does its work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bets add on product I never buy something this expensive without GSP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta go Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t have dreamed of making a purchase of this level without the appropriate warranty protection in place and Best Buy is the best for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the gate geek squad protection is the best to go never no questions ask always good for the return of the item to be replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad. They always point me in the right direction every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great coverage to as it replaced our Vaccume when it deaded!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection plan it helps out when something goes wrong it is a great thing to have for peace of mind thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just added protection to my new Dyson. Haven’t needed service yet but I’m sure they’ll go above and beyond!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kdtx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the coverage as I am an older person and cannot fix things by myself any more. But that is ok , I will call geek squad and they will install or fix it.

    I would recommend this to a friend