Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2874 reviews
(2,874 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty money can buy. I will never buy from Best Buy without.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job always answering all the questions I asked
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mond
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a protection plan, I don't have to worry if something happens, great....
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great wartanty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, if they can not fox it they will replace it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Depends on who you talk to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the protection plan for one of my robot vacuums
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but a little small…………………………………………………..
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Awesome Stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the accidental protection for all my items. Have used it and it’s paid off.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great explaining the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman told us about what all is covered. He was very helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Na
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stuff I would shop here again………………………………..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase at an excellent price! I highly recommend!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Used and needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer set up was painless and occassional use well worth the money
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad protection. It’s a life saver.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best done with geek squad protection! @ Best Buy! #1 old
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a necessity for any product bought through Best Buy!
This review is from 5-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap priced plan lets hope i never have to use it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had insurance on the old one so we got it on this one also a no brainer
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have a Geek squad warranty in case anything goes wrong it’s replaced
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is trustworthy and good. I’m ensured that my items will be protected
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insurance is trustworthy and good. I’m ensured that my items will be protected
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.