Customer Ratings & Reviews

Awesome vacuum. We have hardwood floors and we use this item on a daily basis. The filters are easy to take apart and easy to clean. Great purchase.

Dyson is the best brand. Buy only dyson warranty. They give u full refund any issue with the product without giving hard time,

This came in great handy, because when the vacuum I bought broke down, it allowed me to get another vacuum without paying too much of a cost for it, so I always recommend to get the Geek swap protection for vacuum cleaners

Was great in the beginning. But over time the battery wouldnt keep charge as long. Great vacuum tho, battery issues aside. Make sure to purchase the protection plan! The plan is gold!!

Great product. Customer service was informative and quick.

We have a tri-level home with an open floor plan. Having 4 kids and pets, I was constantly struggling to keep up with the crumbs, spills and dirt tracked in. Heaven has been a lifesaver. No more plugging and unplugging from room to room and winding up the cord to go upstairs and down. I just grab and go. They even use it in the car. It works great. We did have a good clogged up and it started making a very loud noise but it was pretty easy to remedy. Overall on. Very satisfied

I have no complaints every time that i need them always helping

this is excellent product ,i will use it again tell a friend to tell a friend to use it

Thankfully I havent had to contact them! But it is so nice knowing I have a backup in case of trouble

Best Buy Geek Squad Warranty should be bought on all appliances , computers and all electronics products. I always buy Best Buy Geek Squad warranty on all Appliances, Electronics products, Computers products, Very friendly customer service.

Why didn’t I buy this darn thing years ago, the vacuum is the best thing since sliced bread . Except for the battery life

I have not yet needed assistance with my product, but I have seen geek squad trucks outside my apartment complex on some occasions and I know that if I need them they will be available to me without any problems

Great service they provide. Very courteous and helpful. They dont mind going extra mile to help you.

Best purchase you can make when purchasing an appliance! I recently had a Shark vacuum die on me and took it in to have it serviced in-store, they were unable to repair it as it's a model that shark no longer makes so I was refunded the full amount I had paid. It was a quick and easy, no hassle experience. I'll keep making future appliance purchases through Best Buy as long as they keep up the great customer service.

I will only buy my electronics and household appliances at Best Buy because the service and care is the absolute best.

Love this vacuum cleaner! At first my husband and I were skeptical using it the first few days, mostly because we were used to the heaviness of a traditional vacuum. However, being able to actually see what debris was picked up right after we used our pretty new Shark was all the reason to keep it.

Always great working with bestbuy! Never have had any issues!

always easy to work with they never feel like they are trying to help the business over the customer if that makes sense, every time iv had to exchange something they are quick to work with me and dont question you like you are lying like other company do if you try to return an item its the only reason i ever bother getting a protection plan cause i know its actually worth the money and hassle free

I love it cleans my floors really well I would recommend it for friends and family

Had to use my service and it came in handy with a robo vac that was no longer working. They gave me a full credit for the purchase price as a store credit which I was able to use for a replacement