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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3671 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,671 reviews
  • Rated 4 out of 5 stars

    Returned product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to easily return a product that we were never able to get to work. I guess for that it was worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and very acknowledgeable. If i have any questions, I would ask them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having support in case anything happens to your product is always a plus. I recommend always having it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, better safe than sorry spending that much $$$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy cleaning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still working after a couple years. easy cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have never given me an issue with other protection plans. I have not had an issue with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing to protecting the product but little overcharges because the service is not really caring.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have not a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy this on appliances that i dont intend to replace is a few years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean Sweep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. My wife loves it. I haven't personally used it but she likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well. Perfect for doing the stairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra warranty is a must have. It had saved me so many times and it's so easy to get a replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The biggest scam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my hydrovac and the 3-year protection plan. A month later, my Shark hydrovac broke down. I went to Best Buy, and they replaced it but canceled my protection plan. Their argument was that it had already been used and that I need to buy another protection plan. A huge scam. No one should ever have to go through this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum was very nice and cleaned. I will recommend people to buy it. Mostly that it is not that expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it, pays for itself given how much modern products break down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy getting protection for fragile expensive eq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey piece of equipment prone to malfunctions so worth getting the Geek Squad service protection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GO WITH V15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPEND MORE MONEY A GET THE V15 5GEN. THIS ONE KEP STOPPING

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s necessary for today’s tech. We purchased a Neato and without any has had to have it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra warranty is always good to get. Especially on things you use a lot. Replacement so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    House vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vaccum, strong and reliable for quick cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greek squad service is very good but there is a long wait to reach the right person

    I would recommend this to a friend