Customer Ratings & Reviews

Great vacuum - cleans very well - and I love the fact that I can vacuum from floor to carpet easily.

I’m glad I did an insurance on my vacuum because I’m getting the same one

Always buy their protection plans on anything that gets used a lot. They will fix or replace anything no matter how it was broken.

It’s good items, and I recommend to use it and try it

Always great to get the protection plan, as long as they are offering I'm buying. No doubt.

I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

what I like about this guarantee is that no one else gives it with this professionalism, all the employees treat you like I am a valued customer.

Best Buy is always very honest in honoring its protection plans. At time of sale of protection plan there is no pressure to sale and at the time of service needs there is hassle-free experience.

Malik did a great job helping! He was friendly and knowledgeable.

Vacuum's great - mop attachment not so much. Would've returned but the window had passed.

We actually bought this for my mom for Mother's day and I bought one for myself. It works great for her but I couldn't use mine and returned it because we have cords under our beds and it always got stuck.

My wife is too happy went she clean I know because you feeling the difference

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

I always get a protection plan but if I don’t use it for a while, I will cancel it.

I totally recommend the Geek Squad Protection. I got the protection for my Dyson vacuum. My vacuum was not working properly, so I went down to the store and had my vacuum replaced with a new vacuum cleaner.

I have never had any issue getting a replacement for a device with Geek Squad protection (If it is considered non repairable). Protection offers a solid peace of mind.

Accidents happen... much better than having to spend another 350 on a new vacuum!

This vaccum is very lightweight and it works better than some corded vaccums ive owned! Great around stairs and for getting pet hair.

Best Buy's protection plans are super nice for more expensive items like the vacuum I bought. Peace of mind at the end of the day.

They were very friendly. This program is never clear and or easy to use. It sounds like a great idea and prep for ur home but seems like there are always changes to the program once they arrive