Customer Ratings & Reviews

I loved this vacuum!! Took the extended warranty and after 3 1/2 years the battery life had shrunk considerably so I took it back up to the store and they traded it out for a new one!!!! All I had to do was pay for the extended warranty again and I walked out with a brand new Dyson vacuum for $100!!!!!

I recommend this product is very very good I like I love it

I always purchase it and have used it for at least three returns/exchanges. There's nothing like the feeling you get when your favorite fill-in-the-blank breaks and then gets replaced or refunded for a fraction of the price of the protection.

Always respond to each issue I have, the people were amazing

Excellent customer service every time I shop in store and need help.

Very easy to use if something goes wrong with a purchase

Very useful and helpful in case something were to go wrong.

This is absolutely amazing. Lots of power and suction.

Great vacuum excellent quality I have 2 actually We had 3 pets 2 big dogs great product

Bought this warranty again cause last time I use it was No Questions Asked. Just loved it, I was not a big fan on warranties for Best Buy on the past. But with this great experience this particular time they have won me over again.

Solid support and protection when needed, as assistance, or in any situation you need additional help info or you are lost

I had a great experience with Geek Squad! The technician was professional, knowledgeable, and resolved my issue quickly. Scheduling was easy, and they kept me updated throughout the process. Highly recommend for reliable tech support!

The protection plan is a must & well worth it! Be sure & grab yours now!

This vacuum has been great, been using dyson for the past 4 yrs and can't go else where. I recommend it if your looking for a strong vacuum that lasts.

Excellent service when I request the warranty or assistance.

Had a dryer drum go bad couple years after purchase. More cost effective for them to replace the dryer but the style was discontinued. The gave me the full value of the dryer as a gift certificate, even though I paid less because of a holiday deal.

The egent did good work they installed my tv fast and did a good work

I was not happy with a product because it damaged my property so I returned the item with a full refund. In store credit but it still worked out. Thank you.

My phone was fixed it looked brand new I also brought my iPad also was fixed great.

They have always been very attentive, professional and kind. I recommend Geek squad to everyone specially for the expensive appliances, I love having the peace of mind that if anything happens they wil help.